FREE Downloads
These FREE downloads are designed to complement my sales, leadership, management, and train-the-trainer courses and "Workshop in a Workbook" series of books.
The Sales Skills Self-Assessment gives you a template to evaluate your sales strengths as well as those sales areas in need of improvement. (For more information consult Consultative Selling Workshop in a Workbook.)
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I.D.E.A.S. Problem Identification and Problem Solving Template provides individuals and teams with a step-by-step process for focusing on the quality of their outputs to not just meet, but exceed the expectations of their customers. (For more information consult Business Process Improvement Workshop in a Workbook.)
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The Empowerment Continuum defines the use of authority by the leader, from autocratic to participating to delegating and "follower" behavior ranging from reactive to energized to proactive. Discover if you are empowering yourself and others. (For more information consult LeaderSELF Workshop in a Workbook.)
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Left-Brained, Right-Brained Assessment: After taking this brief assessment to determine your preferences within the two significant aspects of our learning and thinking style, consult my LeaderSELF and/or Dealing with Difficult People "Workshop in a Workbook."
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Companion Guide to Consultative Selling: This 61-page PDF ebook highlights key sales skill strategies and techniques to help you close more sales.
“Sales Skills
Self-Assessment”
Are you ready to improve your sales skills?
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FREE DOWNLOAD
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Click here to Download a FREE
Sales Skills
Self-Assessment.
ability in:
1. Call Preparation,
2. Opening the Call/Making the Connection,
3. Probing and Uncovering Customer Needs.
4. Tailoring Your Sales Presentation,
5. Handling Customer Objections, and
6. The A, B, C’s of Closing the Sale.
For more information…
Consultative Selling “Workshop in a Workbook.”
Companion Guide to Consultative Selling
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This 61-page companion guide ebook highlights key components contained within my paperback "Workshop in a Workbook" publication entitled, Consultative Selling: A Model for Sales Success.
FREE DOWNLOAD
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Click here to Download the FREE Companion Guide to Consultative Selling eBook.
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Participants will learn new sales techniques and practice skills to contribute to their effectiveness as a sales professional. Interested in learning step-by-step instructions to facilitate a Consultative Selling Seminar?
“The Empowerment Continuum”
Are you striving to create an empowered team?
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FREE DOWNLOAD
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Click here to Download a FREE
“Empowerment Continuum”.
that defines the use of authority by the leader, from AUTOCRATIC to PARTICIPATING to DELEGATING and “follower” behavior ranging from REACTIVE to ENERGIZED to PROACTIVE.
The left-hand portion of the continuum focuses on the degree of initiative, confidence, and motivation demonstrated by the follower. Whereas, the right-hand portion of the continuum focuses on the degree of leader generated initiative and willingness to delegate and empower followers.
Think of the continuum as a DEVELOPMENTAL PATHWAY describing leader and follower behavior as they both interact in creating an empowered organization.
For more information….
LeaderSELF
“Workshop in a Workbook”
Left-Brain, Right-Brain Assessment
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Are You Left-Brained or Right-Brained?
FREE DOWNLOAD
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Click here to Download a FREE “Left-Brain, Right-Brain” Assessment.
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Are you Left-Brained or Right-Brained?
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Take this brief assessment to determine your preferences within the two significant aspects of our learning and thinking style, namely, the influence of our Analytic “left-brain” and our Global “right-brain”.
I.D.E.A.S. Template
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Do you want to exceed the expectations of your customers?
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FREE DOWNLOAD
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Click here to Download a FREE
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Step-by-Step problem identification and problem solving template called, “I.D.E.A.S.”
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It identifies the following five phases:
Phase I: Identify Opportunities,
Phase II: Determine Influential Factors,
Phase III: Evaluate Alternatives,
Phase IV: Apply and Measure, and
Phase V: Success and Beyond
For more information
Business Process Improvement
“Workshop in a Workbook”